Every profession has the same discipline:
To consistently identify, specify, design and deliver the right product at the right price.
How often do you turn into the wrong drive-way when you go home? How often do you forget your income tax?
We don't make these mistakes often because we have some kind of procedure to make sure we do the right things at the right time. read more.
What is today's biggest question? Are you who you say you are? We all want accurate identification. In Technical Writing accurate identification is about How, Who, What, When, Where, Why.
To deliver the right product at the right price, we have to ask a lot of questions. read more
What is "quality"? For most people there are as many answers as there are people to ask. The practical answer is: the item satisfies my needs. read more
If this is a "standard" documentation task – meaning you have a template (because the design of the document is the same as last time), you're done.
Almost. read more
We lie! It is produce and deliver. read more
The Right (documentation) Product comes out of the Identify, Specify and Design procedures. read more
The Right Price comes out of the Identify and Specify procedures. And sometimes out of the Design procedure if the Design leads to Identify and Specify revisions. read more
The very young, the very old and other similar categories probably don't need to think about professional development. But everyone else should.
Why? read more
This site is (slowly) being re-constructed.
If you click on a page and find no content -- don't worry, it will be there soon!
The menus give you an idea of what is coming to the site.
Thank you for your patience.
In the meantime you are welcome to contact me:
