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Deliver

We lie.  It is really produce and Deliver.

The produce part of the procedure is easy: create > proof >  edit > review > revise.  

Create because our documentation product may not be a written document.  We keep going around this loop as often as the project plan allows.  Deliver follows after that. 

  To deliver we need to know (and should already know):

 What is the most important project document "delivery" that is seldom delivered?

Lessons Learned Report.

If we take the time to ask ourselves a few important questions and keep the answers, we will learn from our history: